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FREQUENTLY ASKED QUESTIONS

Visit our FAQ section for details and answers regarding Etihad Park.

How do I place a deposit?

Follow this link to place your deposit toward New York City FC season membership in Etihad Park.

When can I place a deposit?

Deposits are open towards 2027 season membership in Etihad Park.

Is my deposit non-refundable?

Deposits are non-refundable. All deposits may be credited toward the cost of full season memberships in Etihad Park or as an initial payment toward other New York City FC ticket match purchases (e.g., ticket packages or single match tickets).

How much will season memberships cost?

Season membership costs will vary depending on location and amenities found within the package. Membership pricing will be communicated in phases as seats are released over the next few years leading up to the new stadium opening.

How much will matchday tickets cost?

Similar to season memberships, matchday tickets will be priced based on location and amenities of the seats. It’s important to note that season memberships are the only way to guarantee tickets at the lowest price for every New York City FC home match.

When will tickets for New York City FC’s Etihad Park go on sale?

Season memberships for Etihad Park will go on sale starting in the summer of 2024 with specific seat locations being released in phases over the next several years. Current New York City FC members will have priority throughout each phase, followed by those that put down a season membership deposit starting in the summer of 2024.

What are the various season ticket packages?

All season membership packages will include all New York City FC MLS regular season home matches, as well as tickets to all home group stage matches for in-season tournaments up to the quarterfinal rounds.

If I am a current New York City FC member, will I get an opportunity to purchase my same seats in Etihad Park?

We will be offering many new season ticket locations throughout Etihad Park. As a current New York City FC member, you will be able to select seat locations before any non-City Member based on availability.

When will New York City FC begin playing in Etihad Park?

2027

When will the stadium construction be complete?

2027

In addition to New York City FC home matches, what other experiences will I have access to if I purchase season tickets?

Season memberships will include tickets to all group stage matches for in-season tournaments up to the quarterfinal rounds. As a part of your membership, you will also have access to exclusive members-only club events and pre-sales to other third-party events taking place at the stadium when available.

Do children 3 years old and under need their own ticket?

Children who are 3 years old and younger and less than 30 inches tall do not need a ticket for entry at New York City FC matches. However, the child must sit on an adult’s lap during the game without obstructing the view of other guests. This policy may vary for other events.

How can we preview the seats, views, or experiences available within the new stadium?

New York City FC has constructed a state of the art Stadium Experience center that will provide each potential season ticket member the opportunity to view any seat within the stadium and learn more about the additional experiences each seat will provide. Contact us at 2027stadium@nycfc.com for more information.

How can I see what my view of the pitch will look like before I purchase tickets?

New York City FC will provide a digital 3D seating website that will allow you to see views from every seat in Etihad Park

Who can I contact if I have more ticketing questions?

Send all ticketing questions regarding Etihad Park to 2027stadium@nycfc.com​

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